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Glacier Bay replacement parts are hard to find!

Replacement parts for Glacier Bay faucets are hard to find!

Replacement parts for Glacier Bay faucets are hard to find!

We’ve been trying to find information and replacement parts for Melissa’s Glacier Bay bathtub faucet for quite a while. Apparently, if you don’t have/didn’t keep the SKU and/or model number, you’re almost S.O.L. in finding replacing parts.

The guy at Home Depot was pretty helpful in trying to help us find a replacement valve cartidge (the broken part) but it wasn’t stocked in the store. He advised going to the Glacier Bay website to find contact information for the Glacier Bay supplier. This site is pretty much useless without the SKU or model number.

So, I found the Home Depot contact number (1-800-430-3376) in the Terms of Use webpage and called support there. Not surprisingly, the CSR gave me the number to the Glacier Bay people (actually Globe Union is the name – 888-328-2383).

After getting that CSR on the line and describing the situation, he told me that without the SKU or model number, he can’t help me – that’s frustrating. I negotiated with him for a couple of minutes and he agreed to help identify the model number of the faucet if I send him pictures of it.

Alright then … pictures have been sent. Hopefully, the Globe Union CSR can provide the correct model number and maybe, just maybe, we can get a replacement part!

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This entry was posted on Saturday, October 18th, 2008 at 2:06 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

11 Responses to “Glacier Bay replacement parts are hard to find!”

  1. November 11th, 2008 at 11:45 am

    Replacement says:

    Replacement…

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  2. November 12th, 2008 at 10:38 pm

    Wilbert Haney says:

    I prefer Delta, myself.

  3. November 20th, 2008 at 7:50 am

    Eric says:

    parts repair…

    A Trackback is one of three types of Linkbacks, methods for Web authors to request notification when somebody links to one of their documents….

  4. December 4th, 2008 at 10:43 am

    Pat Sliger says:

    I am having the same problem with finding the model # for Glacier Bay faucet. Did you have any luck?

  5. December 4th, 2008 at 11:49 am

    Anthony says:

    Hey Pat … I never found the EXACT part (at least by visual identifying it) but I found what I think is the aftermarket replacement part: Glacier Bay cartridge part #489408 at http://http://doplumb.com/.

    I haven’t had the opportunity to install it and verify it yet but will post as soon as I do!

  6. January 3rd, 2009 at 2:01 am

    liger says:

    greatings…

    super!…

  7. January 4th, 2009 at 12:42 am

    Reset Repair says:

    Definitely news worthy. I am going to link to you in my blog.

  8. January 5th, 2009 at 4:48 am

    domainmaster says:

    hey…

    Thank you! I would now go on this blog every day!…

  9. July 21st, 2009 at 4:39 pm

    superdrupermegapuper54321 says:

    superdrupermegapuper54321…

    Very usefull info. Thanks!…

  10. June 21st, 2010 at 9:15 pm

    Charles Davis says:

    well our house is undergoing home repair this month because of termite attack.;”;

  11. July 22nd, 2010 at 7:49 pm

    Dylan Lopez says:

    Home repair could really blow a hole in your pocket as it is quite costly theses days.,*.

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